Loading Logo

Privacy Policy

Last updated: June 06, 2018

At Tesla Prime Holdings, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services.

1. Information We Collect

We collect several types of information from and about users of our Services, including:

Personal Information

  • Contact information (name, email address, phone number, physical address)
  • Identification information (government-issued ID, passport, driver's license)
  • Financial information (bank account details, payment card information, tax identification number)
  • Investment experience and objectives
  • Employment and income information

Technical Information

  • IP address, browser type, and device information
  • Cookies and similar tracking technologies
  • Usage data and browsing patterns
  • Log files and system information

Transaction Information

  • Investment history and trading activity
  • Account balances and transaction records
  • Communication records with our support team

2. How We Use Your Information

We use the information we collect for various purposes, including:

Purpose Description
Service Provision To provide, maintain, and improve our investment services
Account Management To create and manage your investment account
Regulatory Compliance To meet legal and regulatory requirements
Security To protect against fraud and unauthorized transactions
Communication To send important updates and marketing communications
Analytics To analyze usage patterns and improve our services

3. Legal Basis for Processing

We process your personal information based on the following legal grounds:

  • Contractual Necessity: Processing necessary to fulfill our contractual obligations to you
  • Legal Obligation: Processing required to comply with legal and regulatory requirements
  • Legitimate Interests: Processing necessary for our legitimate business interests
  • Consent: Processing based on your explicit consent for specific purposes

4. Information Sharing and Disclosure

We may share your information with third parties in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, such as:

  • Payment processors and financial institutions
  • Cloud storage and hosting providers
  • Customer support platforms
  • Marketing and analytics partners

Legal Requirements

We may disclose your information when required by law or to:

  • Comply with legal processes and regulatory requirements
  • Protect our rights, property, or safety
  • Prevent fraud or security issues
  • Respond to government requests

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new entity.

5. International Data Transfers

Your personal information may be transferred to, stored, and processed in countries outside your residence, including the United States. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of sensitive data in transit and at rest
  • Secure network infrastructure and firewalls
  • Regular security assessments and penetration testing
  • Access controls and authentication mechanisms
  • Employee training on data protection

While we take reasonable measures to protect your information, no security system is impenetrable, and we cannot guarantee the absolute security of your data.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention periods are based on:

  • The duration of your relationship with us
  • Legal and regulatory requirements
  • Statutory limitation periods
  • Business needs and operational requirements

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access and Correction

You have the right to access and update your personal information. You can review and edit your account information through your account settings or by contacting us.

Data Portability

You may request a copy of your personal information in a structured, machine-readable format.

Deletion

You may request deletion of your personal information, subject to certain legal exceptions.

Marketing Preferences

You can opt-out of marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.

Cookies and Tracking

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our Services.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Analyze how our Services are used
  • Personalize your experience
  • Deliver targeted advertisements
  • Prevent fraudulent activity

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).

10. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information.

11. Third-Party Links

Our Services may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and, if appropriate, through other communication channels. The "Last Updated" date at the top of this policy indicates when it was last revised.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Tesla Prime Holdings Data Protection Officer
Email: privacy@teslaprimeholdings.com

By using our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your information as described herein.